Comfort Inns, Suites & Hotels Complaint - Levittown, Puerto Rico
LEVITTOWN -- This hotel has the worst customer service. The rooms are small. You get hit at check out with TOWN TAXES BILL! The rooms have no microwaves or refrigerators. We asked for one and the owner told us no. We had a child with us which we needed a refrigerator to store groceries but he didn't care. The hallways have blown lights which in a 2 week stay were never changed. The door key cards have to be changed constantly because they deactivate. They curtain rods were torn off the wall and never fixed. We asked to be changed to a different room but they said they would charge us extra for the change. And the parking lot only holds 8 cars! Never again will I stay in this hotel.