T-Mobile Complaint - Sidekick Internet Is Now Cancelled May 31st - Too Bad Customer
We purchased 4 cell phones with 3 internet access. One was a SIDEKICK the others were various PDAs. We received notice that on May 31 the agreement with Microsoft and T-Mobile has been severed and all Sidekicks will no longer have internet access. You have to again BUY a new PHONE. Last one cost us $159.00 with a 2 year plan.
Now they say PAY US another $159.00 for ANOTHER phone with ANOTHER 2 year plan. Was this my mistake that they severed their agreement with Microsoft? T-Mobile should supply us with a comparable phone and continue the existing agreement.
Their response. OUR LEGAL DEPARTMENT HAS EXAMINED THIS and we have no responsibility to provide Internet access to our customers. Yet when we bought the phone they told us we HAD TO BUY 24 MONTHS OF INTERNET.
Are there any CLASS ACTION LAWYERS out there who want to make a buck and bring T-Moblie down to earth and be fair??????