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Spiegel Complaint - Rip Off - Clothing

Review by stormydaze1953 on 2011-05-04
VIRGINIA -- On March 1, 2011 I placed an order. When it arrived I immediately returned it. My UPS tracking info proves that they received it back on March 11, 2011. It is May 4, 2011 and I have still not received my refund or had any response to my several emails to their "customer service" (joke). I believe this company is affiliated with Newport News which I am also having the same trouble with and their policies must be the same. Newport News says 2 billing cycles for a refund...BUT I used my debit card at both places. Immediately take my money out when I order so give me my money back immediately when I return.
Comments:1 Replies - Latest reply on 2011-05-04
Posted by trmn8r on 2011-05-04:
They told you it may take up to two billing cycles.

Wouldn't it make sense to wait two billing cycles for the refund before you conclude that you were ripped off?

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