Children's Place Complaint - Scanning of ID

Posted by littleshorty on 2011-05-04:

Lots of stores scan your driver's license when you make returns. This is so they can keep track of how many returns one person does. Some stores limit the number of returns you can do over a certain period of time. Do you have proof that they stole your debit card info? I had my debit card info stolen over Christmas. My bank was unable to pinpoint where my info was compromised. Your debit card info could have been stolen anywhere at anytime

Posted by momsey on 2011-05-04:

If your debit card wasn't scanned at the store, why do you think it was the store's fault that your debit card was compromised. Just getting your DL info won't give super easy access to your bank account info.

Posted by Venice09 on 2011-05-04:

Unless you used your debit card as credit, I too do not see how they got your bank account info.

Posted by Ytropious on 2011-05-04:

There's a reason your DL has a magnetic strip on it. Instead of wasting time typing in your information, swiping it pre fills in everything for the worker. Some places even require it. It's not a copying device OP, it's just a READER.

Posted by samanthasmom on 2011-05-04:

I doubt your bank info was stolen by The Children's Place. It was most likely a place where a card reader can be installed discreetly. I've heard of it happening in restaurants where the waiter or another employee has a card reader in their pocket and swipes your card. Same thing with fast food places, in some instances, when you pay with a credit/debit card and the employee has to walk away from the register to swipe the card, or at drive through windows. Gas pumps are probably the most popular place for thieves to attach card readers.

Posted by samanthasmom on 2011-05-04:

I also want to add that just this evening I went to The Children's Place to do an even-exchange on a hat (same hat, different size). I was expecting there to be a problem because even though I had a receipt, I missed the return deadline by almost 2 weeks! Well, the girl looks at the receipt and asks for my I.D and I thought she was trying to verify that I was the original purchaser! I told her my mom had bought the hat as a gift! And she was adamant that I couldn't even do an even-exchange with my I.D! And then she said I would have to come back with someone who had an I.D and I realized that a) she thought I was probably a teenager and thats why I had no I.D (I'm 30 but apparently most people think I'm 18-20) and b) She was asking for my I.D in order to do the exchange, not to verify I bought the hat!!! I gave her my I.D, she swiped it and that was that. She didn't say anything about it being past 45 days either!

Posted by Fufu487 on 2011-05-05:

Did she swipe your card? your banking card? if not, theres no way this transaction was responsible for frauding your card.

Posted by Ytropious on 2011-05-05:

This is true of a lot of places Samantha. No receipt/old receipt returns are processed the same way, with an ID to track amounts so you can only do so many returns this way a year. I think it's a great idea.