Home Depot Informative - Kitchen remodel nightmare
EAST FLAGSTAFF, ARIZONA -- Kitchen Cabinet install NIGHTMARE with HomeDepot-Flagstaff, AZ
This was a pretty cut and dry replacement (and installation) of new cabinets, Silestone countertops, Kohler sink, new faucets and disposal. HD required all payment up front. This should have been the clue to go elsewhere. So last October we committed to fork over $20k for Thomasville/Martha Stewart cabinets and all the trimmings. It is May 1 and this job is not finished - or close to it. Cabinets were either damaged, the wrong size or so poorly constructed that the installer couldn’t fix them. There is a gap between the doors-there is no center style to close off the open space. It appears that someone tried to cover up scratches with a magic marker - glossy look on matte cabinets. The cut out space for the wall ovens was the wrong size, and this was “not their problem” !!! Installation doesn’t include putting what was demolished back together. You have to find your own plumber and electrician to supplement their “installation”, including a woodworker to fit the oven into the cabinet and the microwave back on the wall. This cabinet fiasco took so long that the Silestone pattern we picked had been discontinued. WE called Silestone and found a plentiful supply not 20 miles away. A simple formica counter top for the laundry room isn’t ready after 6 months!
Lowes remodeled our kitchen in Phoenix - in one month everything had been demolished, reinstalled and was all put back together before final payment.
WE ARE SO SORRY WE DIDN’T LOOK FOR A CONTRACTOR TO DO THIS JOB.