Key Bank USA Complaint - Unbelievable Theft by Overdraft Charges
KeyBank charged me $123.00 on a $5.00 overdraft. I opened this account and then found out that they (1) sent bills and charged my account before the bills were sent and then overdrafted my account; (2) as a result I tried to close the account because they charged me overdraft charges for each bill and would not waive the charges; (3) I was told I could not close my account early unless I paid an early closure fee! So I left the account open until six months later when I wrote a check for $75 to close the account. I was incorrect that the balance had $75 but instead had $70; thus the $5.00 overdraft. They charged me an initial overdraft charge of $37, then $28.50 for the next three months. They called me on some anonymous number and did not leave any message until I finally answered the anonymous call and discovered just today that they charged me $123.00 on the $5.00 overdraft. They will not waive any of the fees. I just went to KeyBank and deposited the full amount. What a rip off. DO NOT USE KEYBANK~!!!!!!
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