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Action Duct Cleaning Company Complaint - Worst Customer Service Ever

Review by bfairclough on 2011-05-05
ALTADENA, CALIFORNIA -- Each person I talked to did not listen to anything I had to say. They simply spoke as if they knew my building without ever coming to it. They cancelled my appointment without informing me of the change, and then tried to charge me an extra $150 for a ladder rental that wasn't necessary. After rescheduling my appointment, the second technician never showed up or called to inform me of the change.

When I tried expressing my disappointment with their service, "Then good luck with another company" was their answer. I was nothing but courteous to each of them, and got no respect in return. This is undoubtedly the worst service I have ever received.
Comments:1 Replies - Latest reply on 2011-05-06
Posted by Alain on 2011-05-06:
You can file an official complaint about them via http://www.ag.ca.gov/consumers/general.php

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