Solvit Complaint - Whatever You Do, Don't Call Solvit!!!! Aka The Big Rip Off

Review by angry advisor on 2011-05-07
VERNON, CONNECTICUT -- This is our horrible experience with Solvit. One day, we called them to simply do what in my opinion should have been a quick and inexpensive job. All that we wanted was the following three services:1)Unclog a toilet, 2)Adjust a plastic piece in our toilet tank that kept staying open so tank didn't fill properly, and 3)fix shut off valve so that our old washing machine could be unhooked. The contractors showed up early and then put on an award winning performance, showing extreme concern that our plumbing had some possibly dangerous issues, thus talking my husband into a "plumbing inspection" which included such highly technical maneuvers as turning the faucets off and on to see if water comes out. Long story short we ended up being charged approx. EIGHT HUNDRED and FIFTY dollars for this HOOEY!!!!Unfortunately, I was at work when they came over, or they would never have gotten so far with this. They even gave another estimate of approx.$2,200 for further work they told us we "need" on our well pump, which they said could possibly be readying to have a huge explosion. They also claimed the well pump is missing a filter, thus we are most likely currently cooking with, bathing in, and drinking water which that they likened to the sludge at the bottom of a lake. I find this quite difficult to believe, as our water is clear as can be. They also tried to talk my husband into applying for a "Home Improvement Visa Card" which they just happened to have the paperwork for right on hand. As a final insult, the toilet that they supposedly unclogged and put an "auger" in (auger not guaranteed of course)STILL DOESN'T EVEN FLUSH !!!!!!!!!AAAAARGHHHHH Please DON'T LET THIS HAPPEN TO YOU !!!!

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