Sears Optical Complaint - Horrible Customer Service

Review by axl1111 on 2011-05-08
WOODALE, ILLINOIS -- I went to the Sears optical in Woodale, IL with my 5 year old son and had to wait a hour and a half for his exam which he never received since they were still with a patient. They could have told me they were running way behind and to come back in a while but they just let me wait there. My son got real bored and we had to leave with no apology from anyone!!!!

If you don't like bad customer service then never goe there!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Comments:4 Replies - Latest reply on 2011-05-09
Posted by yoke on 2011-05-08:
Did your son have an appointment or was this walk in
Posted by axl1111 on 2011-05-09:
He had a 2pm appointment and we were there at 1:50
Posted by Anonymous on 2011-05-09:
You could clearly see ;-p that they were running late. Why didn't YOU ask to reschedule?
Posted by Anonymous on 2011-05-09:
Good review!! Very helpful.

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