Netspend Complaint - Not A Good Deal
AUSTIN, TX -- I tried this card as a secondary not linked with my checking because of security alerts and protection purposes. Bad idea. Better to just open a secondary account at a normal bank. Fee you for everything. I tried to use at an Albertsons and kept declining. Finally after the fifth try it accepted. Next night tried to make a withdrawal from an ATM. Kept declining, but they charged me fees for every attempt, plus their own ATM charge even though I received no money. Called them and they refused to refund the fees. Asked to speak to a supervisor and they refused to let me! Put me on hold for ....been 53 minutes now. Stay away from these people. I think they're hoping I'll hang up. The guy said they could not refund because fees were due to insufficient funds, but my account had plenty of money in it. I kept telling him there was plenty of money in the account, how could he say that? He couldn't answer, just kept trying to sell me a more expensive fee plan. Now I just hope I can get it out.
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