Charter Cable Complaint - All around poor experience
There were several issues with our Charter Service and we only had it for less than two months.
1. The high definition channels were constantly freezing or unavailable. I was starting to wonder why I was paying for something that was sporadic at best.
2. After I ordered digital cable, they called relentlessly asking if I wanted internet or phone. After more than 5 phone conversations explaining that we got free internet from the apartment complex, I had to ask they they remove me from their calling list and still I got one more phone call!
3. They turned off our service early. We were moving out of state and asked to end the service, which they did....a day early
4. Our apartment complex offered free regular cable for 6 months. When they ended our digital service (early) they also turned off our access to the free cable.
Overall this was the worst cable experience I've had and can't wait to get out of their service area.