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Dance 4 Less Complaint - DO NOT ORDER FROM THIS COMPANY

Review by Cindyk91 on 2011-05-09
LAS VEGAS, NEVADA -- I called to place an order with the company for a pair of Stephanie dance shoes. They said that they would be shipped right out. I didn't get them for 3 weeks and they weren't even the right brand of shoes. They sent me another brand. I called the company and they said that that is what they always do when the shoes are on back order. They just send a different brand. The customer service lady said, "Well, don't they look similar?" What?! The supervisor told me that 9 out of 10 of their customers are happy with the substitution. I asked them to send me a prepaid return label and they would not. While I was in mid-conversation, the supervisor said, "have a nice evening" and hung up on me!
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