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Primus Telecommunications Group Complaint - Horrible!!!!
Complaint
The customer service is horrible, the lady 'sarah' I had the joy (not) to speak to twice was so rude to me and actually got an attitude with me when I asked to please speak to someone else because I simply could not understand her. she kept saying 'hello, hello, hello, can you hear me now? hello hello hello hello" over and over when I was trying to say yes I can hear you I just can't understand you. she was the rudest person I ever spoke to, then I spoke with a supervisor, and I am not even sure he really was one, and he was no help either. I wish I could punch through the phone!
Comments:
Posted by Alain on 2011-05-11:
File an official complaint at http://reboot.fcc.gov/consumers
Posted by nunya58393 on 2012-05-21:
Same problem. I was actually trying to pay a bill. Apparently, they do not need the money. Website sucks as bad as customer service.
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