Sears Complaint - BAD AUTO SERVICE oil change that costs thousands SEARS
CEDAR PARK, TEXAS -- You were reading a complaint about Sears Auto Center.
Brought my Ford f150 in for oil change, service tech. call me and says that my rack-n-pinon was leaking ok I will be right there to take a look when I got Sears auto center the tech. showed me the holes that he poked in my rubber boot to drain the oil out of them. when this meathead poked holes in my boots, he caused the problem to make them leek, because it is suppose to be a sealed system, then all the problems started so I took my truck to the dealer they told me that when this guy poked holes in boot they voided warranty and ford can not fix that Sears auto needs to fix so Sears agreed to fix I thought they where going to just replace the rubber boots but instead they replaced the whole rack so I said ok and took my truck back to the dealer and now Sears has just voided the whole steering factory warranty on the truck still trying months later to get problem resolved (only have 30,000 miles on my 2006 ford truck and have a 12 yr warranty)
Ed from Cedar Park, TX.
DON'T LET SEARS AUTO CENTER TOUCH YOUR TRUCK.. OR YOU WILL BE SORRY!and there is more too oil filter to small, no coolant change, and they don't know how to inspect a vehicle.