Company Response on 05/18/2011:
We at NAB apologize that you continue to report an unsatisfactory experience with our company. It is unfortunate if you were expecting your deposits before our allotted 2-4 business days. We offer our sincerest regret if our Technical Support team was unable to assist you in connecting your equipment in what you consider to be a timely manner. Our records show that you spoke to Technical Support for assistance on several occasions in which you were assisted in areas of a general technical nature synonymous with industry standards. We made every effort to resolve your processing concerns during your time as our merchant. Unfortunately the decision was made by your company to breach our agreement and change processors. We are sorry to have lost your business, and wish you the best in the future.