Cox Communications Inc Complaint - Out right fraud - Moving charges
LAS VEGAS -- On my first move three months ago Cox deleted all my emails on a Friday at 5pm. These were reinstated after a complaint and then deleted the next day. I then got a email from cox that all info had been deleted 2 months prior. This is a provable lie. Next, I move into a house and had the service installed and was up and running. The tech warned me that Cox would probably make me buy a new modem. My response was "this ones working fine". His reply was that it would probably get 'zapped'. Sure enough the next day my service was disconnected. The new service tech brought in a new router before he even started diagnostics. In the end he said the router had gone bad. Last but not least, my last address was a 'roomate account which Cox claimed to have no record of and would not be billed for. I checked my account today and they fraudulently billed me $170. So now cox has taken a $65 dollar account and turned it into $400. This is blasphemy. Absolute fraud. And you know what? I have it all recorded on video tape. See you in court Cox.