FT WORTH,, TEXAS -- I am writing this complaint on Progressive Auto Insurance, My pickup was hit in our parking lot by a lady in our complex. When I talked to her, her reply was that I don't think I hit your pickup, I showed her the red paint that was rubbed off of her bumper onto the side of my pickup, I ask her if she going take of it, her reply was no.
I turned it on to my insurance and ask if they would talk to her insurance co.( Progressive ) which they did. I talked to her claim representative and he had me go and get an estimate. I ask him he wanted me send the pictures that I took of both vehicles, he told me that he didn't want to see them. He called me the next day and told me he declined the claim because, number one the lady said she didn't hit me and, number two there was not a police report filled ( police don't investigate accidents on Private property) I told him this, but he still declined the claim.
They(Progressive) to this day has never looked at my pickup, it has been over 30 days sense the accident.