Alamo Complaint - Hidden cost and customer service a joke
TAMPA, FLORIDA -- I topped of the tank 5 miles before returning the car. Car got 30 mpg average. Didn't notice after returning the car they charged me $5.88 for a gallon of gas. At the Tampa airport I called Alamo customer service to find out why they charged me for a gallon of gas. A person in India answered the phone and after 5 minutes of discussion told us she couldn't help us until they contacted someone in the United States. She said we would receive an e- mail in 2 or 3 days. One week later and nothing.
The person that checked the car out when I returned it never said a word about charging us for the gas when she handed me the slip. It's not a lot of money but it is underhanded crap from Alamo.
Last time I use them.