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Startec Complaint - Dishonest Company - Longdistance Phone Service
Longdistance Phone Service - Complaint
One of the worse phone company I've ever seen. they just charged me for minimum usage fee when I canceled my service for couple months without any notice! I got a bill after months I canceled my service! I called them but they said I have to pay that, also he was a very rude person! they are looking for rob your money not giving you service! I don't recommend this company.
Comments:
Posted by Alain on 2011-05-16:
If I'm reading this correctly, you cancelled the service and they continued to charge you. Do you have any proof/confirmation of the date when you cancelled? If you do then they may be willing to negotiate a refund of some sort.
Posted by PepperElf on 2011-05-16:
When you canceled, did you pay off any last service charges?
I ask because - I learned this the hard way - canceling a service doesn't mean you won't see any more bills. There's usually one final bill for the remainder of what you owe.
I ask because - I learned this the hard way - canceling a service doesn't mean you won't see any more bills. There's usually one final bill for the remainder of what you owe.
Posted by Maria on 2012-04-23:
Joseph, I had the same horrible experience with them. They keep charging you for a "minimum usage fee" whether you make calls or not. And don't call to complain - they are very rude and you will get nowhere. I finally told them Im not doing business with them anymore, and they actually thanked me!!!
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