Sears Complaint - Home Delivery Service is A JOKE
CALIFORNIA -- Sears Home Delivery is a joke. They have no respect whatsoever with the customer who pays LOTS of money for the products. Had I known their delivery service did not work I would have bought my mattress somewhere else.
I was told I should be at home in the time frame of 2 hrs between 3:15 and 5:15pm which I did. I did miss about 3 hours of UNPAID work just for that but I figured it was ok IF I got that delivered. No one showed up. I went back to work so I could make up for at least an extra hour and they called me saying they had a "problem with another customer" This is a joke, no one is gonna replace my unpaid hours of work, will they? They surely don't give me a discount when I buy the products so I am losing time and money with this.
Now, I am waiting ALL OVER again and they are still not here. I am sure they're having "problems" again and won't show up. DO NOT USE Sears Home Delivery. A lack of respect with the customers, will never buy anything from them again.