Direct Buy Complaint - It's a SCAM!!!!! And the BBB.org won't is on their side!

Posted by trmn8r on 2011-05-14:

In what way specifically do you feel you were "dupped" or the program was falsely advertised?

DirectBuy has been thoroughly reviewed on the internet. Did you research it before subjecting yourself to the sales pitch?

The BBB can't help you if they haven't failed to meet their part of the contract.

Posted by azRider on 2011-05-15:

did you read the contract before you signed it? did you ask yourself, if I spend $3,500 will I really use or need this service? Most states don't allow contracts that can't be cancelled. are you trying to cancel your contract with them? or are you trying to get your full money back? you may not be able to get it back. at least not all of it. if you can find a reason to point out how they 'cheated' you then you can always go to small claims. most small claims limits are under $5000 dollars and you can do it your self. but make sure you have a logical and sound legal reason, else you its just a waste of time. not reading the contract is not a defense in court.

Posted by PepperElf on 2011-05-15:

hell I stopped trusting in the BBB when they started giving fake companies A+ ratings... all because the fake companies paid them.

Posted by madconsumer on 2011-05-15:

great review.

anyone can purchase ratings with the bbb, therefore who ever pays gets positive words from them.

very helpful.

Posted by ChuhBaca on 2011-05-15:

I've seen their commercials before. I had an immediate distrust for them. I find that a smart shopper can usually get equivalent discounts or better.

Posted by Anonymous on 2011-05-15:

I agree with mad. Thanks for warning people away from this company.

Posted by trmn8r on 2011-05-15:

Ah, the BBB bashers are out in full force.

But the issue here has nothing to do with the BBB. The BBB isn't in the business of voiding contracts between companies and customers.

Posted by Anonymous on 2011-05-15:

I got a nasty letter from the owner of Direct Buy years ago when I cancelled my membership and put a stop payment on my check within the 3 day contractual grace period of my state. Research any legal options you may have, you never know, you might get lucky and find a loophole.

Posted by trmn8r on 2011-05-15:

ript - I did that with a landlord. I was coming to my last month of rent, found out the landlord had kept another tenant's deposit for "cleaning costs", even though I watched them clean the baseboards on hands and knees before they left.

I found in the lease the deposit could be used to pay the rent. So, I left the apartment clean and took pictures. Guy took me to court, but didn't even show. Great advice.

Posted by PepperElf on 2011-05-15:

trm8 - hey we weren't the ones who forced the BBB to give an A+ rating to a fake company named Hamas.

Posted by trmn8r on 2011-05-15:

Hey, the BBB has nothing to do with this complaint.

Posted by PepperElf on 2011-05-15:

They were mentioned in the title.

Posted by rudybjr on 2011-05-16:

The BBB sided with them because they probably saw a copy of the contract you agreed to. They are nothing but a ripoff like timeshares are. Unfortunately, people cave in to high pressure sale's pitches and they keep saying, "cha-ching!"