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Banefield Compliment - Banfield vets - client service

Review by awareness on 2011-05-15
They have been awesome to us. One of our dogs has been sadly diagnosed with heart worm and we were advised to go on a plan to save money. They are a truly thoughtful organization.
Comments:3 Replies - Latest reply on 2011-05-15
Posted by Alain on 2011-05-15:
For lack of better information, I'm assuming you're talking about Banfield Pet Hospitals, a subsidiary of Mars, Inc. Which of the 770 locations did you use? Was it one of the ones located in a PetSmart? This information would be useful since, while some locations are satisfactory, others have complaints about the quality of their service. I'm glad you are on a plan so your dog can receive proper treatment and I hope they can do something about the Heartworm. My best wishes for you and your dog and thank you for the review.
Posted by madconsumer on 2011-05-15:
great review.

very helpful.
Posted by trmn8r on 2011-05-15:
As Alain says, customer satisfaction varies GREATLY from one location to another with Banfield. Again, WIDELY varying experiences.

I'm glad you find this organization satisfactory. Good luck with your loved one.

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