AAA Self-Storage LLC in Chatsworth, CA Complaint - Misleading about best value in the valley
9111 JORDAN AVE. -- I was lured in by Best Value In The Valley sign from the street - $50. I was told with a smile that customers have been with them for a very long time and assured that the price never goes up. My $50 was jumped three times within one year. When I reminded them of this, I was told they can go up on the price as much as they like. That facility and its location was figured into my $50 per month budget for a while. Now I am forced to look for other rental facilties within my tight budget. Even paying months in advance doesn't seem to qualify me as a "valued" customer. Now I am paying $65.00 for the same space being advertised as $50 still. I understand the economy rained on everyone, but to be told the opposite of what I was told when I first did business has left a bad taste in my mouth. I am frightened that the price will continue to escalate without any respect to me the "valued?" customer.
I really have a problem with all of the dishonesty of Self-storage facilities, and their hidden price hikes.