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International Wig Complaint - Name Epithets, Vulgar Customer Service, Obscenities - Wigs
Wigs - Complaint
2305 ASHLAND SUITE C-260, ASHLAND, OREGON -- I placed an ordered with International Wigs May 11,2011. It came recommended to me by Yahoo. I was so excited at first when I made my order. I called today to verify standard shipping. The customer service number stated to email for faster reply because they were unavailable. I replied to the customer service by email also giving a suggestion that 2 weeks was too long that I didn't understand their shipping policies. They might lose potential customers that way. A lady by the name of Christie responded so rudely and said I even needed an English lesson. Did I graduate high-school to some extent. I was appalled and thought it was a hoax. Then as the emails kept coming back from her as I was expressing my frustration with her customer service skills she got even more personal. So I demanded a full refund. I haven't received anything but for the simple notion that my money is going to such a company like that who doesn't respect people or customers is asinine.
It won't happen with my money. Now I have an issue with Yahoo. There's plenty of customer complaints against this company on their website and data base. Why do they continue to allow them to be searchable for wig products. Luring customers to this type of catastrophe.
It won't happen with my money. Now I have an issue with Yahoo. There's plenty of customer complaints against this company on their website and data base. Why do they continue to allow them to be searchable for wig products. Luring customers to this type of catastrophe.
Comments:
Posted by madconsumer on 2011-05-16:
ordered on the 11th, today is the 16th. some places take 10-14 days to process and ship an order.
Posted by momsey on 2011-05-16:
I don't think the base of this complaint is about the shipping time. That might be how the communication started, but even the title of the complaint doesn't indicate shipping.
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