Big Lots Complaint - Return
I bought a $5.00 rug on Monday and tried to return it on Tuesday. I went in on Tuesday and talked to the manager and was told I could exchange my rug since I didn't have a receipt. I didn't have time to shop at that time so I came back in a couple hours. I am ready to find something to exchange my rug for. As I am ready to shop the "Manager" now told e I could only exchange it for a rug. So why didn't he tell me the first time. It would of saved me my time and my gas to drive across town yet another time. I do not understand I never used the rug in the first place. Even K-Mart has a new return policy as long as you use ther little store card (which Big Lots also has) you can return or get your money back. After the way I was treated I will tell all my friends and family to boycot Big Lots. It was a lousy $5.00 item which they can resale. Very disapointed in your company. I just don't get it.
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