America's Tire, Sanata, Ana, Ca. Complaint - Unnecessary Tire And Extras Sales

Review by joe619 on 2011-05-17
I was told by "AMERICAN TIRE" in Santa Ana, ca. that they found a nail in my tire (close to the sidewall) and was warned that only because I had a runflat tire would they let me drive out of there. That regulations would require I have the car towed or at least a spare installed. "OR" I could simply buy a new tire as a replacement. It reminded me that the same thing had happened just a few months ago with another tire. I did not argue or go out to look at the tire, at the time. I was not invited to look at the damage either and I simply purchased another $280.00 tire. This time, although they told me they pulled the nail AND it was leaking, I decided to drive away and keep an eye on it. Well, it's strange but it does not seem to be leaking.. should have checked the first one. Oh and then there was the strange "FAILURE" of all of my "TPMS" immediately after one of their service checks. HUMMMMM...

Anyone else out there with that kind of experience?
Comments:2 Replies - Latest reply on 2011-05-17
Posted by Skye on 2011-05-17:
What kind of regulations are there, that would allow them to to not allow you to drive out of there because you have a nail in your tire?

Why keep going back to a place that you are highly suspicious of?
Posted by T on 2011-05-17:
Good point, Skye - if I were suspicious of a tire store, I'd hightail it out of there.

I believe that what the OP was told is that it wouldn't be within regulations to repair a tire with a nail that was not in the tread area (you can't repair a sidewall - this was in between - a gray area of a black tire).

I don't know what the rules or procedures are with a run-flat tire or TPMS.

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