I provided Prgressive insurance company all the details of my claim. They juggled me with different reps. And, at the end did not pay me the claim amount. Very unprofessional reps. Dont go with Progressive.
They Provided the estimate and told me to give the car to the body shop whichever I select or Progressive approved. I took my car to the body shop of my choice and their claims representative came and inspected the car and said everything is good and they will release the payment to the car shop directly. Once the job was completed, they called me and said they are investigating and will not release the payment. I paid the money out of pocket after the 21 days wait of Progressive not releasing the money. I called them for 3 months and they juggled me with different reps and in the end did not gave the money. I would not recommend Progressive to new customers.