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Virgin Mobile Complaint - Don't use this Company - Cellular Service
Cellular Service - Complaint
CALIFORNIA -- After spending all morning trying to fix shutdown of my service, I finally got through to Technical Support.
No texting or phone service for 3 days. I called my cellular line and was told that me "the customer not available at this time".
My billing was up to date. Indeed I had paid my bill 6 days ago.
Technical Support fixed it, but cause of billing problem and outage not fixed. I had to top up, which I have never had to do before.
I am leaving this stupid company
No texting or phone service for 3 days. I called my cellular line and was told that me "the customer not available at this time".
My billing was up to date. Indeed I had paid my bill 6 days ago.
Technical Support fixed it, but cause of billing problem and outage not fixed. I had to top up, which I have never had to do before.
I am leaving this stupid company
Comments:
Posted by Alain on 2011-05-19:
What was the cause of the billing and service problem?
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