Priceline Complaint - Scam artist - flights
NORWALK,CN -- My father recently passed and my family and I are planning a memorial on his birthday. All of my family lives in Vegas so we decided in would be more convenient if we did it there rather than were I live in Portland Oregon. So I started looking online, I was told to check Priceline from my Aunt (Vegas) who often gets car rentals through them. So I did so. I looked at non stop Alaskan flights, and chose what I wanted. I purchased and then proceeded to look at my Itinerary. To my utter SHOCK it had changed from Alaskan (my usual airline) to Delta with a stop in Salt lake.... WHAT??? That was not what I ordered. "I am flying with my 1 and a half year old for a family memorial service" , I told them. Not only were they not willing to help they also will not refund any of my money.. So now I have lay overs there and back (mind you with a 1 year old) and I am flying out each time at 6 am... nothing about what I received from them is what I wanted other than the dates.. I feel totally taken advantage of by Priceline and believe them to be TOTAL SCAM ARTIST!!!! I will not recommended a company that has to be sneaky to make a profit.. Boo you Priceline boo you.. I hope the economy shuts you down because of your bad business practices... And boo you William SHATNER FOR REPRESENTING THEM I SHOULD HAVE KNOWN, VERY BAD THING!!