Kentucky Fried Chicken Complaint - bad food, poor customer service
SPARTA, WASHINGTON -- I don't know why customer service has fallen to such poor standards. I just picked up food from our local Sparta, WI KFC. When I got home and started to serve my children I came to realize the chicken was burnt and cold, the potatoes were almost like liquid as was the gravy, it poured like water. I called the store and spoke to a manager. I was very polite and said I just wanted to make her aware of the problem. She basically didn't care at all, no offer for me to come back and exchange the food, pretty much tough ..... I feel offended, cheated, and basically pissed off. I will not go back to that KFC or any other for that matter. I have had the worst food from several KFC's and it just does not get better. Their quality of food has gotten to be pathetic and I have gotten it for the last time. Hopefully this note will help someone else choose a different place to go. There's too many choices to waste money on such crappy food and service.