Fashion Bug Compliment - Fantastic Customer Service! - Allowed exchange even though store is going out of business
Allowed exchange even though store is going out of business - Compliment
CHEHALIS, WASHINGTON -- I went into the Fashion Bug on NW Louisiana Ave. in Chehalis, WA and bought 3 pair of pants and two blouses, but was in a hurry and didn't try them on.
Got home and got a few minutes to try them and the one blouse fit perfect, the turtleneck sweater was a bit large and the sleeves too long but I can fix the sleeves, a little loose otherwise is how I like my sweaters.
Bear in mind, we have a wedding tomorrow and I needed something for that, the bride requested NO DENIM and the only dress I have....is denim!! I found a beautiful blouse that can be worn with a variety of pants, skirts, shorts, whatever, and it will go with all three of the pants purchased.
I tried the pants on and they all but fell down to my ankles, I've worn the same size for about 15 years so that is the size I bought....LOL....
wrong answer!! I called the store and explained my dilemma and even though they are going out of business (lost their lease) they said normally they would say no, but as long as I got the same style and color, to come on in and see if they had my size. Needless to say, I was out of here and took care to try the pants on this time....YAY!! All three pair fit beautifully and I'll have a nice outfit for an outdoor wedding!
Kudos to the girls at Fashion Bug for caring and I do hope they find another location to re-open the store. BTW....3 pair of pants and 2 blouses were $9.72 and would have retailed for $99.21 with tax.......OMG!!!! Am I happy? You betcha!!!!