Sears-Kenmore Complaint - Sears-Kenmore Bad Customer Service
CALIFORNIA -- Elderly family member purchased a Kenmore Refrigerator and it is a LEMON, has been from day one. Even though the warranty has expired, they should repair the same recurring ongoing issue that was a problem during the warranty period. The problem was never repaired and now want to charge for what should have been repaired under warranty. SEARS/KENMORE definitely does not stand by their product or their customer. What a waste of money. I would never buy a KENMORE product or recommend one.
Customer Service Reps are rude and not helpful. Unbelievable that such a well known brand could be so disappointing and hires completely unprofessional employees.