David's Bridal Complaint - Poor Customer Service - Dress Shopping
Dress Shopping - Complaint
SAN DIEGO, CALIFORNIA -- As a new customer I am very unpleased. On 4/2/11 my sisters and I decided to go to Davids Bridal to look at wedding gowns. Your company advertise on commercials and magazines, etc so I wanted to check it out. As soon as we walked in we were greeted badly by a young blonde lady, the first thing that came out of her mouth "You won't be able try anything on, we are booked", which I thought was rude. I did ask if we can look around. After 25mins in the store I found a few dresses that I fell in love with. After 25mins we were greeted by a young lady by the name of Stephanie who was VERY HELPFUL and found us a room to try on the dresses. I finally found a dress, ordered it. When I picked up my dress brought it home and realized there was a hole on the bottom, loose strings and loose beading. I took the dress back the next day. Your advertisements are appealing but your customer service is not! Will not recommend Davids Brdial!!!