EFaucets / eImprovements Complaint - EFaucets a total RIPOFF
RACINE, WISCONSIN -- I ordered a part and was lied to when told it was available and would ship in 3-5 days. After 2 weeks of no part I tried to cancel order but was told I could not cancel and it was already being shipped from the manufacturer. After another 2 weeks I again tried to cancel and even spoke with a customer service supervisor named "Savannah" who said even though they didn't have the part yet, I could not cancel my order without paying shippig and a "restocking fee of 15% even though I never got the item. I repeatedly told them not to ship it, but they did any way. Now I am waiting for a return good authorization that was supposed to take 2-4 days but it has been a week and still no RGA. I can't return it without an RGA and if I do, they said it would cost me the 15% restocking fee PLUS a 20% fee. NEVER DO BUSINESS WITH EFAUCETS!!! EVER! Service is nasty, rude and will do anything to rip off consumers.