Cingular Wireless Complaint - Night minutes
MA, MASSACHUSETTS -- I do not know if anyone has had similar problem as I did, but I'm so frustrated with cingular and can not wait for my contract to end to switch to another company. They always tell you night minutes are from 9 pm, but if you make a phone call just 1 minute before that, they will charge you as a day minutes FOR THE WHOLE conversation. What kind of the company does that? I mean, just because of 1 minute you called before 9, your 15 minutes call will be charged as a day minutes....I am so frustrated with them, and they do not want to even talk about that, it's like "you should have waited till 9 sharp, or just hung up your call and wait till 9". The menager was so arrogant, and they really do not care about customer satissfaction.
So, be aware of this, because I wasn't....
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