Continental Airlines Complaint - Terrible Customer Service - Overall - check-in and baggage claims
Overall - check-in and baggage claims - Complaint
Employees have attitude problems. I have flown world wide over many years (I am over 75 years old) and Continentals "customer be damned" attitude is unacceptable - there are many other good airlines out there.
I recently had a wonderful flight back from Europe on Air France, but my connecting flight out of Houston on Continental was the flight from hell, from check-in to baggage claims.