JP Morgan Chase Complaint - Taking money without permission - Mortgage Loan
Mortgage Loan - Complaint
Chase took my mortgage out of my account because I paid my auto loan. they assumed I should pay my mortgage at the same time causing me to go negative in my account with over $300 of bills pending. After calling them and b*tching for many hours they finally agreed to send my money back BUT it will take 3-5 business days to overnight a check... mean while I have to "deal" with the inability to pay my bills, they claim they'll pay all overdraft and late fee's, I can't get gas to get to work, can't get my child's medications, can't get my husband's medications, and can't buy food for my family. Do they care about this... no. only reply I got was "we'll we're very sorry but there is nothing I can do". Pretty much they don't care and keep making me fax more and more paperwork to them just to get the check request started. Beware of Chase!
PS I never even opened my online account so there is no way it was set up for auto draft. they even agreed they don't know how this happened.