Kia Motors of Greensboro, NC Battleground Avenue Complaint - Very Bad Service, Bad Business Practices
GREENSBORO, BATTLEGROUND AVENUE, NORTH CAROLINA -- Yes, My credit is less than perfect, but the Kia dealership in Greensboro, NC on Battleground Ave, put me in the car I wanted and let me drive off the lot with finance papers in hand. I was called back to the dealership less than a week later stating I had additional paperwork to fill out, but once I got there, I was informed they could not get me financed. I then decided that I would cut my losses, take back my trade in and call it even. I was informed that my trade in had been sold and I had no choice but to take a lesser value car... ok... I'm not a pro at this business so I took them at their word, I took a lesser value car but at the same payment amount and what do you know the same exact finance company.
Two days later I lost my job and this past Monday 5/23/2011 I spoke with a representative at that finance company who informed me that they would not be able to finance me due to the jobless issue.
I then contact the general sales mgr and he advised me to come into the dealership to talk. Once I got there his attitude changed for the worse. He paraded up and down the showroom letting customers and agents alike know that he wasn't happy with me.
Now he is mad at me because he could not get me financed not once but twice. I explained to him that since my 2nd visit, I had lost my job and the best thing for us both is to call off the deal, after all, I had already been told by that same finance company that they are unable to buy the loan....so give me back my trade in and call it a day. He then told me that my trade in was gone and he had indeed gotten me financed but would not tell me who that finance company is, he then informed me that he would no longer deal with me, walked away and left me standing in the dealership, no resolution what so ever. He would not speak with me after that but did manage to yell across the entire dealership that he would not be intimidated by any one.... How can you intimidate if you are asking fair & honest questions regarding the deal or the company in which you are supposed to have financing with? Why won't he speak to me? What is he hiding?
I have filed a complaint with the NC Attorney General's Office and have already spoken to one of their representative's who has confirmed that at best, there is something wrong here!!!!
STAY AWAY FROM THE KIA DEALERSHIP in Greensboro, N. C. Battleground Avenue
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