Ihop Restaurant Located On 50 W In Walmart Parking Lot In Winchester Va Complaint - Complaint On Management
My family and I visit Ihop every week we have noticed on several occasions 1 of the managers at this restaurant abuses her authority in the manner of actually cursing at employees by standing in the kitchen area and screaming profanity from one end of the counter to another she has a very bad discretion. I felt the need to report her on behave of the employees there is a couple in particular that are treated differently than others. Because we come so frequently I know the name of this individual as being Teresa not only is she just right out nasty to several of the employees she also is not very professional when handling customer complaints. I have over heard from table to table and the waitress turned very red in the face and almost had to apologize for her superiors actions.
If I had a company to run especially being a restaurant I would hope that I could find a someone that is representing my company to have better customer service skills along with better hygiene skills to talk with my customers.