Curry Toyota, Westchester NY Complaint - Do not buy from Curry Toyota in Westchester NY
WETCHESTER, NEW YORK -- Last August I purchased a 2010 Toyota 4 Runner from Curry Toyota in Westchester NY. A small latch that keeps the center console closed broke. I called the dealer to try to get this repaired. The service department has been dishonest with regard to the part being in their possession or not. My salesman Junior offered to get involved and help rectify the situation. Foolish me for believing that a guy that stands to earn $0.00 for helping me out would help. For over a month now I have been getting jerked around. Calls are not returned and excuses pile up.
So I figure calling Toyota's hotline looking for assistance might help. Wouldn't you know the customer service representative was disinterested and not helpful. They promised to submit the complaint to the customer service manager at the dealer. The same guy that cannot take care of getting the problem fixed.
My opinion is that you should avoid this dealer. I wish I had.