Home Depot Complaint - Carpet Nightmare From Home Depot!
In February 2010, I went to purchase a carpet with Home Depot. I had so many problems with the purchase that, I should've realized right then and, there that, this was a bad sign. At first they wouldn't do it because, they said, you might have asbestos tiles and, told me I would have to rip them all out before they could come in and, do the carpet. I called EPA and, the guy said, NO DO NOT RIP THEM UP!!! EPA said, if the tiles are good don't rip them up, if you do that's when the get in the air. Their was only one that, was broke and, I went to hope depot and, purchased another identical tile!!! Hhhmmmmmm!!! They had to order the carpet from out of state and, have it shipped from either, N. or S. Carolina. Unfortunately, it took 2 1/2 weeks to ship. Once I finally received the carpet, I was happy and, they did a wonderful job putting it in. Then a few months later, I started having problems itching. I had blood work done with my UC Davis doctor and, my doctor found out that, I was highly allergic to something. Come to find out, the beautiful carpet came with a price I didn't expect. I had carpet beetles and, they have been eating up my clothes and, shoes and, furniture. And I didn't just have the varied carpet beetles but, the black one to. Thank you Home Depot!!! (I am exaggerating!!) I had purchased the carpet on my Home Depot card because, of the no interest for one year deal. That seemed like a good deal and, with the recession I didn't pay it off in one year. I thought my payments might go up possibly about $20 - $30 dollars more a month. I had tried to use my card to purchase a home spray to kill these carpet beetles from Home Depot and, was denied with my card. I had to pay cash to purchase the bug spray for the carpet beetles that, there carpet gave me! Without my permission, they had re-run my credit without me asking and, lowered the maximum amount on my card in February 2011.
They lowered it to the amount I owed! The next month because I didn't get to completely pay of the amount on the credit card within 1 year, they added all the interest of $800. onto the amount of the loan and, made it look like I was over the limit! My payments went from $28. a month to, $135. a month. Almost a car payment!!! The interest on the card is 26.99%. It just doesn't seem legal to me. I called the Home Depot card and, let them know about the carpet beetles but, they didn't care and said, they only deal with the amount owed. I told them that, I was not expecting the payment to increase so much and, they said their was nothing they could do about it. They said, that is the amount due. I asked, if I paid off the $800. interest amount would my payment go down. They said, only to $99.00. Now, I'm paying more than I should monthly for a carpet full of carpet beetles. They said, the only way they could help me is, if I don't make my payments for a few months then, they can try to put me in one of their programs. So, I would have to let my credit go down the drain! No, no, no!!! Please, I'm trying to save anyone else a headache! My plan is to try to go thru my own bank to get a lower interest rate. This was carpet hell!!! I will never purchase anything with them on any of their cards and, I'm scared of their products that, they have to order out of state!