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Continental Airlines Complaint - Delayed Flight - Poor Attitude On The Ground Re: Lack Of Flight Crew So We Could Depart

Poor Attitude On The Ground Re: Lack Of Flight Crew So We Could Depart - Complaint
Review by lawrence.wittenberg168 on 2011-05-28
Over 2 hours and counting waiting for a crew member to show. Indifferent ground personnel. Last time I fly this airline.
Comments:
Posted by Bete Noir on 2011-05-28:
typically "missing" crew members are with the "Express" side of the operation as mainline crews tend not to be split off trips. Nonetheless frustrating. As far as indifferent ground personnel... 2 things to consider. 1. You fly on a plane a couple times a year so this is a big deal, they see thousands of people a week on hundreds of flights. 2nd, there really isn't much they or anyone else can do.
If it makes you feel better unless you have a trip planned in the next few months, no one will be flying them anymore.
Posted by trmn8r on 2011-05-28:
Delays like this stink, but there really isn't anything the ground personnel can do except explain the reason and wait.

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