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Slumberland Inc Complaint - Their method of deferring payment
Complaint
MADISON, WISCONSIN -- DO NOT buy from this company.
From the beginning (Nov 2010) we had problems. They had our address wrong, our phone wrong - tho they did NOT call when they were supposed to come and deliver. They eventually delivered damaged merchandise - they took it back - but that meant that we did NOT receive what we purchased in a timely manner.
They deal with WELLS FARGO as a creditor - STAY AWAY!!!! We NEVER received an initial bill from Wells Fargo. They continually put a late fee on our statement and give very little - if any - help over the phone. I did receive a delivery charge refund from the Madison West store - they were kind - but honestly - this was way too much fuss to buy a room full of furniture -
I will spend the $$ next time and go to Ethan Allan -
From the beginning (Nov 2010) we had problems. They had our address wrong, our phone wrong - tho they did NOT call when they were supposed to come and deliver. They eventually delivered damaged merchandise - they took it back - but that meant that we did NOT receive what we purchased in a timely manner.
They deal with WELLS FARGO as a creditor - STAY AWAY!!!! We NEVER received an initial bill from Wells Fargo. They continually put a late fee on our statement and give very little - if any - help over the phone. I did receive a delivery charge refund from the Madison West store - they were kind - but honestly - this was way too much fuss to buy a room full of furniture -
I will spend the $$ next time and go to Ethan Allan -
Comments:
Posted by Alain on 2011-05-29:
You can write Slumberland, Inc. at 3060 Centerville Road, Little Canada, MN 55117 or call 651-482-7500 about this. Kenneth R. Larson is listed as the owner.
Posted by Ethan on 2012-09-23:
I have the same problems with Wells Fargo Financial. I have Wells Fargo so I initially thought I would receive the same service caliber, nope.
I don't get a statement in the mail, no way to set up online bill pay. They send you a statement after your due date, with a late fee.
Deceitful, fraudulant, shady business practices. And the same as above, you call to discuss the late fees and statements and they pretty much tell you too bad.
I don't get a statement in the mail, no way to set up online bill pay. They send you a statement after your due date, with a late fee.
Deceitful, fraudulant, shady business practices. And the same as above, you call to discuss the late fees and statements and they pretty much tell you too bad.
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