Popeyes Schaumburg Illinois Complaint - Bad Customer Service

Review by sylviacordero4439 on 2011-05-28
Went to Popeyes, because we had coupon. I ordered large mashed pototoes got small. We eat the pototes, because the price of gas4.45 Gallon, who wants to go back. Called them. Told them the mistake, put me on hold to check, said if I wanted to bring back they will change. Told them we had eaten, sorry thats all I can do. No sorry, let me give credit, or offer something, like I will talk to staff, to be careful. Piss poor place, not first time mistake made.
Comments:4 Replies - Latest reply on 2011-05-28
Posted by Cwazychicken on 2011-05-28:
Mistakes happen like this a lot in fast food. Then i would get home, realize the error, but with the cost of gas and the food getting cold, I just considered it my mistake for not checking and a lesson learned. I would definitely check sizes and whats in the bag before you leave the window, to avoid having to go back. I learned that lesson years ago. And there really is not much they can do if you ate it all, then they really can't give you full credit for that.
Posted by azRider on 2011-05-28:
yeah, you ate it all. they can't give yo a refund or credit if you ate it. just make sure to check your order at fast foods before you leave. its so common that they make mistakes, so check first.
Posted by Anonymous on 2011-05-28:
I agree that with soaring fuel prices, it becomes tough to turn back around. Nevertheless, once you choose to eat an incorrect meal in its entirety, you are accepting the product as part of the transaction.
Posted by momsey on 2011-05-28:
To quote the movie "Waiting", "Ma'am, I don't doubt the steak was over-cooked, but did you have to eat it all before you complained about it?"

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