Bill Frusco Plumbing Complaint - Quit the job took my money and turned out to be unlicensed
PHILADELPHIA, PENNSYLVANIA -- I hired Bill Frusco Plumbing in Philadelphia to install 2 new toilets, replace any damaged pipes and tile my floor and shower. From the very beginning Bill Frusco Plumbing were trouble. You can leave a number of messages with Rose for someone to call back and go weeks without hearing anything. Kevin the contractor is slick and didn't make us sign a proper contract which now I find is Pa law explaining theirs and our rights which I found out later. They also give you a quote for one thing and then it mysteriously changes on other quotes sneaking things in that wasn't discussed. They also delivered the wrong toilet and broke numerous things including beams, trim, door and more. They break more than they fix and in some of the cases just said they didn't do it. I think I would have remembered if my bathroom door didn't shut before. They subtract a tile guy named Brian who did our floor then refused to come back to finish the job. He claimed to have been harassed by our towns code enforcer but we now found the truth. He applied for a permit for the floor he had laid the previous day and was denied. HE DOES NOT HAVE A LICENSE IN PA TO DO ANY WORK. My town is slapping him with a $1000 fine and we are filing with the attorney general for him to receive additional fines. We hired a new contractor and he looked over what Bill did and the paper Kevin had us signed and said that they were not following Pa law and are doing everything wrong. Bill the owner promised me he would call me back before we found this all out and said that I could trust his word that he would get back to me and I never heard from him again. They start jobs, get a bulk of money and then run with their unlicensed contractors.
BEWARE AND SAVE YOURSELF A LOT OF LEGAL PROBLEMS WITH THEM. Lastly it is obvious that the same person has been posting all of the positive reviews about this company because they are all written within a couple days of each other.