Americanstandardonline.com Complaint - Misrepresentation of agent/coerced to sign before giving out information
I was contacted by a person to call this number at Americanstandard in ventura, California if I was looking to re locate from Phoenix to California in March 2011. I talked to a Mr Gibson 1/20/11 afterwhich he coercised me into getting online and paying a fee of 199.00 so I could have a password and access to their program. That was the only way he could explain to me my benefits of this opportunity. I asked him again can I be able to find a propert to rent with his company and he said I would be able to do this. So at 3:15 pm I debited to my account 199.00 dollars given this number which I later called Mr Gibson and gave to him and at that time he said after looking himself that check with him tomorrow and by then I will be able to access the area I was looking for that evening. The following days there was no contact with Mr. Gibson he could not be contacted and I was handed over to several other agents which gave me very little information accept I came to realize thjis was a company asking me to check out properties and search them for foreclosures and talk to the owners about maybe allowing me to rent their properties and then call Mr. Gibson to have him set up walk thrus and paperwork for some kind of buying deal.
Needless to say I was highly upset. I did not go into this with the disire to own a place at that time. I needed to find a place to live. I was out on medical leave of work and very little funds for a deposit. This company has given me the runaround and I have talked to more than 9 customers service agents and one manager only to be told to write in for cancellation and refund and they will reveiw it.
Someone needs to stop this company from ripping off seniors such as myself who are honest and looking for help to handle our affairs. I wrote another letter and as of yet still no refund. I will go to the papers or whatever it takes to stop this company. .