General Electric Complaint - Brought a washer that soils clothes rather than washes them
I purchased a general electric HE (high efficency) top load washer and I wish I had sent it back at the first sign of dissatisfaction. The washer does not have the normal size agitator, but it gives you the impression that it will perform like the front loader. However, this washer does not clean my clothes. It actually adds dirt to my clothes. You know when your clothes are wet and you accidentialy drop them on the floor and it picks up dirt. This is just how my clothes look after washing them in my washer that's only six months old. At first I thought I did drop an item or two, so I rewashed them and received the same results. The repair guy said that he thought that the dirt came from my not diluting the fabric softener and the machine is doing what it's supposed to do. So I washed items without fabric softer and still received the same results. I regret purchasing this washer and wished I had gotten my 23 year old Kenmore repaired. This GE isn't heavy duty and will never live up to the standards of my Kenmore. New is not always better and if it ain't broke don't fix it. They call themselves creating a washer that will conserve water, these machines don't produce enough water to clean your clothes. DON'T BUY THIS WASHER.