DirecTV Inc Complaint - Direct TV uses fraud to extend contracts
I am a Pastor and I can confirm that Direct TV uses fraud to try to extend service contracts. I had service with Direct TV for several years and when I left them I was sent a bill for $340 for early termination. Within a year before termination of our service I had purchased a HD receiver from Best Buy for about $200 - 250 so my son could pick up the HD channels on his TV which we were already paying for.
I specifically asked the Best Buy people if this would extend my service contract and was told no but that if I got a free one from Direct TV that it would extend our contract. So I asked him if he would call Direct TV and confirm that statement. He called Direct TV and informed me that it would not extend my service contract.
When I got home and called Direct TV to activate the received I told them that I would not activate it if that extended my service contract and was told that it would not.
When we left Direct TV we returned all receivers, even the two we had purchased for about $500 total. For the past year they have been trying to collect using their own in house collection agency along with a "so called" law firm (which I would be surprised if it is not also part of the fraud) which now says that I owe $469 but offered to settle with me for $220.
Settle what? I don't owe them a dime. They are scam artists in my opinion and I would never do business with them again. I'm going to tell everybody in my church to stay away from those frauds. These guys need to be exposed. They are preying on the public.