Frontier Airlines Compliment - Frontier Airlines goes out of their way to help a lost dog!
A lost Labrador-mix from Colorado recently turned up in my hometown in California. "Buster Brown" disappeared from his owners yard in November 2010 and hadn't been seen since. On May 20th, he turned up in a California animal shelter. Animal Shelter workers were able to identify the dog and his owner thanks to a microchip. After they were unable to reach the dog's owner by phone, shelter worker's sent a certified letter to the owner in Colorado. The owner contacted the shelter on May 31st, the deadline for retrieving the dog before it would be put up for adoption and immediately began trying to find a way to get her back home to Colorado. Driving the dog 19 hours back to Colorado was too for both the dog & his owner to handle so she started calling around to different airlines looking for help. Frontier Airlines has graciously offered to donate a flight from San Francisco to Colorado tomorrow morning and the dog will be reunited with his owner!!!!!
This is beyond excellent customer service! What a great act of kindness by Frontier Airlines! I want to thank the airline staff who have made it possible for Buster Brown & his owner to be reunited! What a great example to set for the airline industry. Its nice to hear that an airline has done something good for a change! Thank you Frontier Airlines!