Sears Complaint - Wrong HVAC system
MONTICELLO, KENTUCKY -- Ordered a HVAC system from Sears. Sales person sold me after a long presentation was told I would get the best system to fit my home which was to be a heat pump to replace old non working system. Cost was 12,000.00 contractor was given the wrong unit which was not a heat pump like was ordered lucky the contractor caught the error before system was completly installed. The unit they sent him was a much cheaper system. I will not buy anything from Sears again lost my business forever. I feal like they were going to cheat me if they could get away with it. Do not trust Sears or there sales team if you do buy from them watch everything and check product to confirm it is what you bought.